Returns & Exchanges

At Dreamville Festival, we want you to wear your festival gear with pride. If you are not completely satisfied with your purchase, you can return or exchange eligible unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the merchandise is in its original, unworn condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided through the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves your return, your refund or exchange will be processed within 7-10 business days.